Publications



Interaction and microcopy: UX best practices for the setup process

Red Hat Blog

August 2020


Infusing your UX writing with brand personality

Red Hat Blog

August 2020


Building your STEM career on fiction books

Personal Medium account

July 2020


PatternFly home page copy

Red Hat 

May 2020

 

Red Hat UXD website copy

Red Hat 

March 2020

The PatternFly audit results are in

PatternFly Medium 

March 2020

 

[Letter] We're building a content community, one story at a time 

PatternFly Medium

March 2020

 

A new look for PatternFly's React README files

PatternFly Medium

March 2020

 

What does UX content look like at Red Hat? 

Red Hat Blog

March 2020

 

Writing towards an accessible user experience

PatternFly Medium 

January 2020


New developer training on PatternFly 

PatternFly Medium  

January 2020

 

UX writing: The 5 W’s of microcopy

PatternFly Medium  

January 2020 

 

Meet PatternFly: Product design in the open

PatternFly Medium  

December 2019

 

PatternFly Medium Publication 

PatternFly Medium  

December 2019

Diversifying STEM: The PatternFly way

PatternFly Medium 

October 2019

 

Building a Content Creation Framework

HubSpot Academy  

September 2019

 

Writing for HubSpot Academy

HubSpot Academy 

May 2019


Write Better With HubSpot Academy

HubSpot User Blog  

May 2019

 

The HubSpot Customer Code: 10 Tips for Customer Service and Relations

HubSpot User Blog  

September 2018

 

3 Big Reasons Software Companies Need English Majors

Dear English Major 

February 2018


[Interview] Abigael Donahue: Technical Writer

Dear English Major  

February 2018


Inbound in the Classroom: Using HubSpot for Enrollment and 

Educational Growth

HubSpot User Blog  

January 2018


In the PR World, Technical Writers Need Apply

SHIFT Communications Blog 

November 2017


Dealing With Deals: 3 Tricks for Managing Deals in your CRM

HubSpot User Blog  

August 2017


7 Ways to Get More Out of Your CRM

HubSpot User Blog  

July 2017


6 Time-Saving Uses of Your CRM Every Sales Manager Should Know

HubSpot User Blog  

July 2017


Good-Bye Call Queue, Hello Task Queue

HubSpot Community Forum  

July 2017


Analogies for HubSpot Tools: Pages, Properties, and Emails

HubSpot User Blog    

July 2017


Girl Day

Hoyle, Tanner Blog  

February 2016


Getting the Most out of Your First Entry-Level Position

Hoyle, Tanner Blog

July 2015